{"product_id":"9780008654788","title":"The Happy Index","description":"Discover the key to positive workplaces and better results from one of Britain's most successful leaders. 'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian \n\n ____________________________________________________________ \n\n The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams. \n\n ______________________________ \n\nJames Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.\n\n The Happy Index invites readers into a world where employee happiness isn't just a buzzword - it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain's best-loved high-street brands, Timpson shares the secrets behind his unique approach to 'upside-down' management. His infectious passion for people shines through every page and in the very real measures he has introduced - from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.\n\nFrom a leader who knows what it takes to build thriving organisations, The Happy Index gives companies, start-ups and leaders the tools they need to bring Timpson's revolutionary approach to their working lives.","brand":"JONATHAN BALL","offers":[{"title":"Default Title","offer_id":66754374795379,"sku":"9780008654788","price":280.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2291\/7991\/files\/1381993482191.jpg?v=1790767480","url":"https:\/\/www.readerswarehouse.shop\/products\/9780008654788","provider":"Readers Warehouse","version":"1.0","type":"link"}